Features Games Use Cases Pricing Contact Us

How can we help you?

Search our guides and video walkthroughs. Most answers are one search away.

Popular:

Articles

How to create a session

Create a lobby, invite players by link or QR code, choose games and understand guest hosting, session capacity and Free plan limits.

3 min read

Getting Started

Join a game or reconnect

Join with a name, return to your original tab, and resolve a taken name, missing question, full session or connection problem.

3 min read

Games

Teams vs individual play

Set up 2 to 5 teams, choose who submits answers, understand team scoring and switch formats between games.

3 min read

Games

How the Playground works

Create and edit custom question sets with manual entry, AI or CSV, then find them in your session. Includes supported games and current limits.

4 min read

Games

Generate questions with AI

Use AI on any plan to draft custom questions. Write a useful brief, review and edit answers, check your credits and troubleshoot generation.

3 min read

Games

Import questions from CSV

Add spreadsheet questions to a custom game using the right CSV template, preview valid rows, and fix common issues with commas, answers and file limits.

4 min read

Getting Started

Create and use session templates

Save a reusable game selection, choose a session flow, include custom questions and decide which settings to pin before starting a session from a template.

4 min read

Games

Host controls and Auto Next

Start questions, reveal answers, pause automatic transitions and choose a pace that suits your quiz, classroom or team session.

2 min read

Getting Started

Save and share your game results

Share your result card, save it by email and find it in Achievements. Learn what to check when a result is missing.

2 min read

Billing

How to buy and schedule a Party Plan

Choose your guest capacity, schedule 24 hours of hosting access, and check what happens before and after the pass starts.

2 min read

Billing

Manage a Pro subscription

Start monthly Pro access, review plan limits, request cancellation or a refund, and understand what happens to purchased templates.

2 min read

Billing

Claim rewards and use player boosts

Claim a welcome pass or plan gift, add capacity from a template purchase to one session, and understand how long each benefit lasts.

3 min read

Billing

Enterprise plans and event quotes

Review the current Enterprise limits and the details to include when asking about capacity, onboarding and support for your event.

2 min read

Technical

Browsers, devices and connection tips

Choose a device and browser, test venue Wi-Fi and keep your player identity when returning to a session.

3 min read

Technical

Screen sharing and TV casting tips

Set up a TV, projector or video call, keep private words and roles off the shared display, and troubleshoot a frozen screen.

3 min read

Enterprise

Branding options and availability

See which branding features are available, how approved partners can design their storefront, and what session branding does not yet support.

2 min read

Enterprise

Setting up a large event

Plan capacity, game choice, Wi-Fi, player onboarding and a running order for conferences and other large events.

3 min read

Video guides

Coming Soon

Getting started in 60 seconds

Watch how to create a session and get players joined before the minute is up.

Coming Soon

Neeg Host mode walkthrough

A full tour of party mode: picking games, controlling the screen, and handling scoring.

Coming Soon

Running a corporate event on Neegma

How People and Culture teams use Neegma for large-scale team bonding and company all-hands.

Still need help?

Our team is happy to help. Reach out and we will get back to you as soon as possible.

hello@tryneegma.com